Tagged Answers
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Laptop Distributions and Exchanges in the Summertime
Summer distributions give the students the opportunity to become familiar with the laptop before school starts. This also provides enough time to for the Technical Support Center to distribute and...
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- Answer ID: KBA-01172-H3J8R7
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Stolen Laptop and/or tablet
If your WSU laptop is stolen, report the theft to local law enforcement authorities as soon as possible. You will need the stolen device's serial number for the police report,...
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- Answer ID: KBA-01169-D3J9S2
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Switching laptop models
Students are eligible to change platforms (PC or Mac) every two years and employees are eligible to switch every three years during the eWarrior Digital Life and Learning program rotation....
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- Answer ID: KBA-01186-Y7D3S4
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Difference between laptop distribution and exchange classes
A laptop distribution class is when new students gets their laptops for the first time.A laptop exchange class is when existing students 'exchange' their old, end of lease laptops for...
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- Answer ID: KBA-01197-Q6G9W3
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How do I know which laptop model to choose?
Many departments on campus have a preference on which laptop/tablet is recommended for their programs. These recommendations are reviewed and updated annually. If students have questions or concerns about the...
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- Answer ID: KBA-01185-R6R5K5
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Laptop Help Documentation for Students
The WSU Technology Knowledge Base Site is dedicated to helping students with technology. Some of the topics that are covered are:o Student Laptop Distribution Supporto...
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- Answer ID: KBA-01152-W1H2S9
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When to Return Laptop & Tablet
Return your laptop and tablet within 5 days of graduation or withdrawal from WSU. Return it to the Technical Support Center, Somsen 207. After 5 days your account will...
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- Answer ID: KBA-01170-R9Q4W4
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Help with Laptop or Tablet Issues
The Technical Support Center, located in Somsen Hall 207, is where students, faculty and staff can get assistance with hardware and software issues with mobile devices. The front desk...
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- Answer ID: KBA-01165-L5F8K8
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Returning Laptop/Tablet When Transferring Out of WSU
Students must return laptops, tablets and all components within 5 business days of withdrawal or transfer from WSU. After 5 days, your student account will be billed the full replacement...
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- Answer ID: KBA-01171-D9D5Y4
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Can a parent or friend pickup student's laptop?
No. One of the most important aspects of our laptop program is providing a very stable networking software environment. The laptop is set up individually on our network using the...
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- Answer ID: KBA-01196-B6X1H7