Ask WSU

Stolen Laptop and/or tablet Sort 38

If your WSU laptop is stolen, report the theft to local law enforcement authorities as soon as possible. You will need the stolen device's serial number for the police report,...

• laptop
• lost
• missing
• stolen
• tablet
• theft

• Updated 7/21/2021 3:04:32 PM
• Answer ID: KBA-01169-D3J9S2

When to Return Laptop & Tablet Sort

Return your laptop and tablet within 5 days of graduation or withdrawal from WSU. Return it to the Technical Support Center, Somsen 207. After 5 days your account will...

• device
• enroll
• laptop
• program
• return
• tablet
• tech
• transfer

• Updated 9/28/2020 11:27:57 AM
• Answer ID: KBA-01170-R9Q4W4

Help with Laptop or Tablet Issues Sort

The Technical Support Center, located in Somsen Hall 207, is where students, faculty and staff can get assistance with hardware and software issues with mobile devices. The front desk...

• break
• brick
• computer
• damaged
• dead
• fix
• function
• help
• issue
• laptop
• problem
• tablet

• Updated 9/28/2020 11:08:05 AM
• Answer ID: KBA-01165-L5F8K8

Charges for damaged or broken devices Sort

Students are responsible for accidental device damages as detailed in Section 5.0 of the Student e-Warrior Digital Life and Learning Agreement. Fees are not charged for repairs covered under warranty....

• broken
• charges
• device
• devices
• fees
• ipad
• laptop
• mobile
• money
• safeware
• tablet

• Updated 3/2/2017 9:50:01 AM
• Answer ID: KBA-01189-Z0C1Q6

Can a parent or friend pickup student's laptop? Sort

No. One of the most important aspects of our laptop program is providing a very stable networking software environment. The laptop is set up individually on our network using the...

• friend
• laptop
• other
• parent
• pickup
• tablet

• Updated 10/1/2020 4:30:58 PM
• Answer ID: KBA-01196-B6X1H7