Tagged Answers
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Stolen Laptop and/or tablet
If your WSU laptop is stolen, report the theft to local law enforcement authorities as soon as possible. You will need the stolen device's serial number for the police report,...
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- Answer ID: KBA-01169-D3J9S2
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When to Return Laptop & Tablet
Return your laptop and tablet within 5 days of graduation or withdrawal from WSU. Return it to the Technical Support Center, Somsen 207. After 5 days your account will...
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- Answer ID: KBA-01170-R9Q4W4
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Help with Laptop or Tablet Issues
The Technical Support Center, located in Somsen Hall 207, is where students, faculty and staff can get assistance with hardware and software issues with mobile devices. The front desk...
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- Answer ID: KBA-01165-L5F8K8
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Charges for damaged or broken devices
Students are responsible for accidental device damages as detailed in Section 5.0 of the Student e-Warrior Digital Life and Learning Agreement. Fees are not charged for repairs covered under warranty....
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- Answer ID: KBA-01189-Z0C1Q6
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Can a parent or friend pickup student's laptop?
No. One of the most important aspects of our laptop program is providing a very stable networking software environment. The laptop is set up individually on our network using the...
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- Answer ID: KBA-01196-B6X1H7